8up bd Terms and Conditions

1 General Provisions

These terms and conditions (referred to hereafter as "Terms") apply to the use of all services on the 8up bd platform. These Terms constitute a legally binding agreement between you and 8up bd.

By visiting the 8up bd website, registering, or using any service, you confirm that you have read, understood, and agreed to abide by these Terms in full. If you do not agree with any term, please refrain from using this platform.

8up bd reserves the right to change, amend, or update these Terms at any time. Updated Terms take effect as soon as they are published on the website. It is the user's responsibility to review these Terms regularly.

2 Eligibility and Age Requirement

To open an account on the 8up bd platform and use any of its services, the following conditions must be met:

• You must be at least 21 years old. Minors are strictly prohibited from using this platform.
• You must be a resident of Bangladesh and a legally capable individual.
• You must have your own valid and active mobile banking or bank account.
• You are of sound mind and fully capable of making your own decisions.
• There are no legal restrictions against you participating in activities of this nature.

8up bd may request proof of age and identity at any time. Accounts that are unable or unwilling to provide such proof may be suspended immediately.

3 Account Registration

To create an active account on 8up bd, it is mandatory to provide accurate and complete information. All details provided at the time of registration must be truthful.

3.1 One Account Policy

Each person may hold only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all deposited funds may be forfeited. If multiple members of the same household use accounts from the same device or network, 8up bd must be informed in advance.

3.2 Account Security

You are fully responsible for your account password and login details. Allowing third parties to use your account or sharing your account credentials is prohibited. If you believe your account is being misused, contact 8up bd support immediately.

4 Account Verification

To ensure security and transparency, 8up bd follows a Know Your Customer (KYC) process. Any user may be asked to submit one or more of the following documents:

• A clear copy of the National ID Card (NID) or passport
• Confirmation details of the mobile banking account
• Proof of residence (where applicable)
• Bank account statement (where applicable)

Withdrawal access may be temporarily suspended until verification is complete. If the information provided is found to be false or incomplete, the account will be closed immediately.

5 Deposits and Withdrawals

5.1 Deposits

The minimum deposit amount on 8up bd is ৳200. Accepted deposit methods are: bKash, Nagad, Rocket, and bank transfer (for example Dutch-Bangla Bank, BRAC Bank, Islami Bank). Account details must be filled in correctly at the time of deposit. The user is responsible for any issues arising from incorrect information.

5.2 Withdrawals

The minimum withdrawal amount is ৳1,000. The standard processing time for a request is 30 minutes to 3 hours. Withdrawals can only be made using the same method used for the deposit. Withdrawals are available via bKash, Nagad, Rocket, and bank transfer.

5.3 Transaction Verification

8up bd reserves the right to verify any transaction. If a transaction appears suspicious, it may be temporarily held and investigated. During the investigation, transactions on the relevant account may be restricted.

6 Bonuses and Promotions

All bonuses and promotions on 8up bd have specific conditions; failure to follow them may result in the bonus being cancelled.

6.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to ৳20,000. The wagering requirement for the bonus is 10 times the bonus amount.

For example: depositing ৳1,000 earns a ৳1,200 bonus, making the total balance ৳2,200. To withdraw the bonus, ৳1,200 × 10 = ৳12,000 must be wagered.

6.2 General Bonus Terms

• Bonuses can only be used on eligible games. Which games are eligible will be stated in the bonus details.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• Attempting to claim bonus benefits using multiple accounts will result in all bonuses being cancelled.
• 8up bd determines eligibility for bonus claims and reserves the right to change or cancel any bonus offer.
• Each bonus offer has a specific expiry date; expired bonuses cannot be used.

7 Betting and Gaming Rules

All bets and game sessions on 8up bd are governed by the following rules:

7.1 Placing Bets

Once a bet is confirmed, it cannot be changed or cancelled. If a bet is left incomplete due to a technical issue, 8up bd will review it and make a decision. Bet outcomes will be determined based on data recorded in the 8up bd system.

7.2 Odds and Payouts

For sports betting, odds may change up until the match begins. Payouts will be calculated based on the odds displayed at the time the bet was placed. For casino games, the RTP and rules set by the game provider apply.

7.3 Technical Issues

8up bd is not liable for losses caused by server downtime, loss of internet connection, or other technical issues. However, if such issues are caused by 8up bd's servers, appropriate compensation will be arranged.

8 Prohibited Activities

The following activities are strictly prohibited on the 8up bd platform:

• Money laundering or transactions involving illegal funds
• Placing bets using bots, scripts, or automated software
• Exploiting technical vulnerabilities or errors in the platform to gain an unfair advantage
• Attempting to claim bonuses repeatedly using multiple accounts (bonus abuse)
• Threatening, intimidating, or harassing other users
• Opening an account or providing information under a false identity
• Conducting transactions using a third party's card or bank account
• Attempting to access another person's account without permission

Violation of these prohibitions will result in immediate account closure, all balances may be forfeited, and legal action will be taken if necessary.

9 Account Suspension and Closure

9.1 Closure by 8up bd

8up bd reserves the right to temporarily or permanently close any account for any of the following reasons:

• Violation of these Terms
• Evidence of misconduct or fraudulent activity
• Failure to provide documents requested for verification
• Account remaining inactive for an indefinite period

9.2 Closure by the User

If you wish to close your account yourself, contact 8up bd support. Before the account is closed, all active bets must be settled and any applicable balance must be withdrawn.

10 Responsible Gaming

8up bd believes that gambling or betting should be done for entertainment purposes only. We are mindful of the mental and financial wellbeing of our members.

We ask all members aged 21 and above to play within their means and set limits as needed. Our Responsible Gaming Guidelines include detailed advice and support information.

• Contact support to set deposit limits.
• The option to temporarily pause your account is available.
• Permanent self-exclusion can be requested.
• If you notice signs of problem gambling, seek help right away.

11 Privacy and Data Protection

Protecting your personal information is 8up bd's top priority. Details provided during registration and transaction records are stored securely.

8up bd never sells your personal information to third parties. However, information may be shared with the relevant authorities where required by legal obligation or for security purposes. Full details of how your data is used can be found in our Privacy Policy.

12 Dispute Resolution

If you have any dispute or complaint, first contact the 8up bd customer service team directly. Our 24/7 live chat and email support are available in both Bangla and English.

12.1 Complaints Process

Once a complaint is raised, 8up bd will review it as quickly as possible. Keep all relevant information and documents during the investigation. 8up bd's decision will be considered final, though there is an option for reconsideration if the user has sufficient grounds.

12.2 Limitation of Liability

8up bd is not responsible for indirect or incidental losses. 8up bd does not bear responsibility for financial losses resulting from the user's own errors. 8up bd is not liable for service disruption caused by natural disasters, cyberattacks, or other circumstances beyond its control.

13 Changes to Terms

8up bd reserves the right to change any part of these Terms at any time. A notice will be published on the website for significant changes.

Updated Terms take effect from the date they are published. Continuing to use the platform after changes have been made means you have accepted the new Terms. To stay updated on changes, check our FAQ section regularly.

14 Contact

For any questions or complaints regarding these Terms, please get in touch with us:

• 24/7 Live Chat Support (via the website)
• Email: [email protected]

Our support team can assist in both Bangla and English. To learn more about 8up bd, visit our About Us page.